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Market Research Project Manager in Troy, MI at J.D. Power

Date Posted: 3/19/2018

Job Snapshot

  • Employee Type:
  • Location:
    Troy, MI
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description


Title:  Project Manager - Market Research

Location: Troy, Michigan or Westlake Village, California

Reports to: Program Lead, Project Management Office

The Role:  Project Managers serve as the single point ofaccountability for the delivery of projects/services on time, within budget andto standards.   Primary duties include developing detailedproject plans, tracking and managing performance of projects against plan andconstraints, driving risk mitigation planning and issue resolution, assessingand reporting of project health to key stakeholders.

The Impact: The Project Manager will ensure that J.D. Powerstudies are delivered to meet the needs of the objectives of the business andkey stakeholders, while also maximizing efficiency and driving continuousimprovement through the use of project management bestpractices.   


  • Directly plan and manage performance of assigned projects and/orplatforms according to individual project objectives with minimal oversight
  • Drive project definition and risk mitigation planning to ensure projectplans deliver on study objectives
  • Monitor and control assigned projects during implementation with minimaloversight
  • Update and maintain all project information in PPM software (ProjectInsight)
  • Assess and report project health and risks to key stakeholders andProgram Lead with recommended solutions and action plans
  • Conduct root cause and develop actions plans to resolve using Lean SixSigma techniques for high priority issues with guidance from Program Lead
  • Ensure proper maintenance and updates to project plans and status.
  • Plan, coordinate and facilitate project meetings and ensuredocumentation/distribution of meeting notes
  • Prepare labor and cost estimates during project definition andbudgeting
  • Provide oversight and guidance to project planners on their assignedtasks


  • Minimum of 6 years of project management experience in a service environmentor equivalent
  • Market Research Industry Required
  • Minimum Education: Bachelor’s Degree
  • PMP or Green Belt Certification desired but not required
  • General knowledge of PMI’s (Project Management Institute) projectmanagement framework desired but not required
  • Strong organizational skills and high attention to detail
  • Ability to manage multiple projects at once
  • Excellent written and verbal communication skills
  • Able to apply critical thinking around complex issues and situations
  • Strong financial management skills
  • Ability to operate independently with limited oversight
  • Strong working knowledge of Microsoft Office (Power Point, Excel, Word)

The Career Opportunity:  Growth opportunities in J.D. Powerare significant, both within the Project Management Office as well as theoverall J.D. Power organization.  We have a strong desire to promotefrom within the company; the right individual has numerous avenues to pursue along career with J.D. Power.

The Team / The Business:  The Project Management Office is anefficient, collaborative and highly skilled team of project managers with apassion for project management and problem-solving.

Our Hiring Manager says: “I’m looking for a results-driven,critical thinker who has a passion for planning and problemsolving.  The right person for this job will be process-driven,detail-oriented and able to lead a cross-functional team of resources tosuccessfully deliver projects.

Who We Are

Since 1968, companies around the world have trusted J.D. Power togenerate and gather the consumer insights that illuminate and inform businesssuccess. At J.D. Power we amplify the voice of the consumer, and help brandsimprove the value of their products and services. Together, these principlesempower everyone in the global commerce ecosystem, enabling better purchasedecisions – and better business results. Beyond our proven process, J.D.Power’s strength is its people. They offer diverse disciplines, talents, andexpertise, but share one common goal: to generate growth and long-term valuefor our clients. Our scientists, Ph.D. level statisticians and methodologists,ensure our research meets the highest scientific quality standards and providesadvanced statistical support. J.D. Power represents the science of customersatisfaction in any language, to consumers and businesses worldwide.


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