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Enterprise Relationship Director in Westlake Village, CA at J.D. Power

Date Posted: 4/22/2018

Job Snapshot

Job Description


Be where the voice of the consumer meets the value of the brand.At J.D. Power, you’ll be at the heart of commerce, working for a worldwideleader whose intelligence and insights are shaping the way people sell, and theway people buy.


Title:  Strategic Account Executive 

Location: WestlakeVillage, CA.

Reports to: Vice President of Sales – SI Americas



The Role: Thestrategic account executive first and foremost requires someone with the innateskills/personality to build rapport and relationships with senior level people theydo not currently know, to find business challenges and grow revenues within theTelecommunications Vertical.

The Impact: Thestrategic account executive will have the responsibility of positioning J.D.Power as a strategic partner in the voice of the customer space within anassigned number of large accounts across the western United States. Thestrategic account executive will be responsible for growing revenue by 12% +/-annually with assigned accounts.



  • Generates revenue by selling and servicing ~ 15 Strategic account customers.
  • Builds and maintains senior level (VP, SVP and EVP) including C-Level relationships (CMO, Chief Customer Officer, etc.) to promote JDP thought leadership.
  • Maintains deep knowledge of the assigned industry and awareness of market trends.
  • Maintains deep understanding of client strategies and can map JDPA products and services to client needs to grow revenues and strengthen relationships.
  • Takes leading role with Practice/Sales/PMO within JDPA to leverage resources required to maintain successful relationships with clients.
  • Manages and maintains a robust, accurate and timely opportunity pipeline in support revenue goals. 
  • Participates fully in all contract renewal efforts for syndicated studies and proprietary solutions. Creates territory and account plans to meet objectives based on portfolio of clients.
  • Documents and advances opportunity activity weekly (S/B weekly opportunity activity) inside CRM system. 
  • Significantly contributes to business development and revenue generating opportunities. 
  • Participates in the annual budget process planning session to provide client and market input to the process.


  • 10+ years in consultative selling to C-Level executives
  • Bachelor’s Degree preferred
  • Superior ability to build rapport and relationships required
  • Superior presentation/public speaking skills required

The Career Opportunity: Your continued success in business development andgenerating revenue could develop into a Sales Leadership Role


The Team / The Business: You will be joining a successful team of consultative salesprofessionals, research scientists, sales support specialists, projectmanagers. J.D. Power is the market leader in voice of the customer market dataresearch. A brand recognized around the world


Our Hiring Manager says: I am looking for a professional with rapport buildingskills, confidence and the personality to both improve/expand existing, whilealso building new relationships with an existing base of accounts. If you enjoymeeting new people and prioritizing their professional challenges, whileseeking to determine where you can help, please reach out.

Who WeAre

Since 1968, companies around the world havetrusted J.D. Power to generate and gather the consumer insights thatilluminate and inform business success. At J.D. Power we amplify the voiceof the consumer, and help brands improve the value of their products andservices. Together, these principles empower everyone in the globalcommerce ecosystem, enabling better purchase decisions – and betterbusiness results. Beyond our proven process, J.D. Power’s strength is itspeople. They offer diverse disciplines, talents, and expertise, but shareone common goal: to generate growth and long-term value for our clients.Our scientists, PhD. level statisticians and methodologists, ensure ourresearch meets the highest scientific quality standards andprovides advanced statistical support. J.D. Power represents the scienceof customer satisfaction in any language, to consumers and businessesworldwide. 


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