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Director - Automotive Consulting, Mexico in Mexico City at J.D. Power

Date Posted: 3/19/2018

Job Snapshot

  • Employee Type:
  • Location:
    Mexico City
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Be where the voice ofthe consumer meets the value of the brand. At J.D. Power, you’ll be at theheart of commerce, working for a worldwide leader whose intelligence andinsights are shaping the way people sell, and the way people buy.


Title:  Director, Automotive Consulting,Mexico

Location: Mexico City, Mexico

Reports to:  Senior Director and CountryManager, Mexico


The Role:  You will lead J.D. Power consulting effortsin Mexico with responsibility for developing and supporting engagements focusedon improving quality at automotive OEMs and suppliers. You will work withvarious levels of the client’s organization, in Mexico and globally, fromproduction floor to C-suite, to help the client understand how to structure improvement to meettheir quality and performance objectives. You will leverage J.D. Power researchdata as well as the client’s internal data to understand the situation andprovide insights into where to focus improvement efforts.

The Impact:

Externally: Youwill focus on developing improvement activities including training, coaching,reviewing and implementing activities that demonstrate measurable improvementsfor our clients.

Internally: Youwill use existing leads as well as prospect for new leads to grow theconsulting business and sustain growth within each client by demonstrating the ongoingbusiness benefit of our solutions. 



  • Leadconsulting business development and sales efforts with OEMs and parts suppliers

  • Establishand maintain relationships with local OEM decision makers to proactivelyidentify and recommend J.D. Power solutions

  • Leadconsulting engagements from project design through final client deliverablesfor manufacturing and product focused engagements

  • Achieverevenue and profitability targets by meeting project budgets and supportingdevelopment of new projects through proactive proposal development

  • Assessclient production systems from their ability to effectively and efficientlydeliver high quality products to their customers (automotive manufacturers andsuppliers)

    • Communicaterecommended improvement methods to all levels of the client’s organization

    • Developa structured improvement approach that will support the client’s qualityimprovement objectives

    • Teachquality and lean production system techniques to clients with a strong focus onproblem solving, risk assessment and continuous improvement methodology

  • Coordinate with Global Consulting and US sales teams toensure “One J.D.Power” approach and to maximize global and localrevenue opportunities


  • Engineeringdegree (Industrial, Mechanical, Systems, Electrical) preferred but not required

  • Master’sdegree preferred but not required (business or technical)

  • Minimum10 years of automotive quality and/or production systems experience

  • Consultingor similar advisory role experience preferred

  • Abilityto travel at least 50% of the time


Required Skills:

  • Versedin quality and lean production system tools and related quality improvementstrategies

  • Experiencedin structured problem solving including associated methods and tools

  • Dataanalytics including SPC tools

  • Leanproduction system implementation knowledge

  • Highlycompetent with PowerPoint, Excel and Salesforce

  • Strongverbal and written communication skills

  • Comfortableand skilled at interacting with senior level executives as well as productionfloor teams

  • Ideallyhave a track record of improvement in large-scale assembly operations withdirect automotive OEM and advisory role experiences

  • Strongbusiness development and B2B consultative selling skills

  • Abilityto work collaboratively across global teams and cultures

  • Fluencyin English (written and verbal) in addition to Spanish mother-tongue

The Career Opportunity:  You will be a seniormember of the Mexican Auto practice and by extension the Global Automotive Consultingteam. Your primary focus is on manufacturing projects but you will also be involvedin product improvement activities. You will have the opportunity to grow thebusiness by developing and improving consulting services and methodologies aswell as developing new clients. Success in this role can lead to advancementwithin the Mexican Auto Practice or within the Global Automotive Division inConsulting, Quality, Retail or Data & Analytics practice areas.


The Team / The Business:  The Mexico AutoPractice is a small but growing team of professionals who thrive on thechallenges and opportunities involved in driving rapid growth for J.D. Power inMexico and across Latin America. This role requires close collaboration withcolleagues in the Mexico City office as well as with colleagues across theGlobal Consulting and Sales teams based in the US, Germany and China.  The culture is fast-paced and entrepreneurialreflecting the rapid growth achieved since the Mexico City office opened in2011.


Our Hiring Manager says:  “I am looking for a self-starter, the kind of person who can makesthings happen. This role will appeal to someone who thrives on the challenge ofdriving change and improvement within complex client organizations bytranslating technical knowledge into simple concepts. As a trusted advisor toour clients, you will have access to all levels of our client’s organization.This role requires significant travel commitment. But if you have a passion forproduction systems, quality, and helping teams improve across the globe, youwill love this job.”

Who We Are

Since 1968, companiesaround the world have trusted J.D. Power to generate and gather the consumerinsights that illuminate and inform business success. At J.D. Power we amplifythe voice of the consumer, and help brands improve the value of their productsand services. Together, these principles empower everyone in the globalcommerce ecosystem, enabling better purchase decisions – and better businessresults. Beyond our provenprocess, J.D. Power’s strength is its people. They offer diverse disciplines,talents, and expertise, but share one common goal: to generate growth andlong-term value for our clients. Our scientists, Ph.D. level statisticians andmethodologists, ensure our research meets the highest scientific qualitystandards and provides advanced statistical support. J.D. Power represents thescience of customer satisfaction in any language, to consumers and businessesworldwide.